Advantages of Conversations AI for Healthcare

Engagely.ai
1 min readApr 27, 2021

No wonder this year and the COVID 19 outbreak brought new challenges to the healthcare domain across the globe. Fortunately, AI has given a helping hand to the industry and is proven to be a blessing in these difficult times! Thanks to the AI-powered chatbots that are lately getting more responsive, accurate, smarter in multiple ways, and thus no lesser than superhuman-strength, which consists of untiring, reliable, and most importantly, 24/7 availability. More importantly, the chatbots are free from some critical flaws like idleness, intolerance, impulsiveness, and especially carelessness (which is a big NO for the healthcare domain). Thanks to natural language processing and machine learning that together are making the world a better place to communicate and resolve problems by taking the conversational chatbots to higher levels of intelligence.

Chatbot has already become the new buzzword in the business world, where even the healthcare providers already seem to be opting for different kinds of AI for the right reasons. According to Juniper Research, the success rate of bot interactions in the healthcare sector (those completed without relocation to a human operator) will move to over 75% in 2022.

Check original article here: https://www.engagely.ai/can-ai-chatbot-handle-healthcare-with-care/

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