The COVID-19 pandemic across the globe seems to be changing the game. Healthcare authorities are struggling to cope with the current uncertain health crisis as hospitals are short of medical equipment and staff. Hospitals are overwhelmed with queries and cases pouring in, from the infected ones to other concerned and…


Learn the benefits of Whatsapp business account and how it is helpful for a business in terms of meeting customer expectations, transforming customer experience and driving ROI.


The decade has witnessed a complete transformation in people’s perspectives about voice technology. The voice assistants have been integrated into almost every part of people’s lives today and also the next decade of voice assistants is likely to observe as much change as the last ten years. According to Forbes


No wonder this year and the COVID 19 outbreak brought new challenges to the healthcare domain across the globe. Fortunately, AI has given a helping hand to the industry and is proven to be a blessing in these difficult times! Thanks to the AI-powered chatbots that are lately getting more…


As per the stats released in March 2020, the active number of global email users is 3.9 billion, while the world population is 7.8 billion. This means that roughly half of the population worldwide is using email services. Also, this user base will increase to 4.48 billion by the end of 2024.

Those are tempting numbers for a marketer who is looking at high lead generation targets. Now, maybe half of the world’s population is not your target audience, but at least 1% of the total population is.

Now, with that odds, Email marketing seems promising to tap into such a vast lead base. Email bots have made email marketing easiest by providing the fastest response rate, intent identification, structured response, smart task management, and increased NPS.

Check the original post here https://www.engagely.ai/9-winning-benefits-of-email-bots-for-business/


Microsoft and Engagely.ai — Leading Global Conversational Engagement Platform — have collaborated to transform Voice AI using Azure Speech Services. With this collaboration, Engagely.ai …


Time is a treasure, and in this fabulously fast world, it is the defining parameter. All client-facing companies need to embrace this idea to attract and retain their clientele. The advent of AI has been a boon to insurance companies, with many of its services being automated for better efficiency…


We are sure that you would have interacted with at least one chatbot by this time unless you opted to walk-in into your service provider’s store.

All kinds of chatbots have swarmed the market with the edge to engage with the customers autonomously. …


The insurance industry gives customers what they need in dire times– Care & 24×7 Support. As part of major operations, this customer support activity requires an insurance company to deal with thousands of customers with millions of queries and questions every day.

The problem is that the support team has…


Amid so many exciting developments in the world of technology, chatbots have greatly transformed the way businesses function online. It’s the most powerful and convenient customer engagement tool for businesses to automate real-time customer experience. …

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